Academic Catalog

BA5122 TOPICS IN SELF ASSESSMENT FOR QUAL MT

Course Code: 3125122
METU Credit (Theoretical-Laboratory hours/week): 3(3-0)
ECTS Credit: 8.0
Department: Business Administration
Language of Instruction: English
Level of Study: Graduate
Course Coordinator: Prof.Dr. SEMRA FERÝHA AÞCIGÝL
Offered Semester: Fall Semesters.

Course Content

Concepts of quality improvement as developed by Deming, Juran, Imai and others are covered in depth. Concept of achieving company-wide quality control, total quality management, continuous quality improvement are among the topics stressed in this course. Recent developments in quality management theories are studied. Similarities and differences between philosophies, approaches and tools of quality management are pointed out.