BA5122 TOPICS IN SELF ASSESSMENT FOR QUAL MT
| Course Code: |
3125122 |
| METU Credit (Theoretical-Laboratory hours/week): |
3(3-0) |
| ECTS Credit: |
8.0 |
| Department: |
Business Administration |
| Language of Instruction: |
English |
| Level of Study: |
Graduate |
| Course Coordinator: |
Prof.Dr. SEMRA FERÝHA AÞCIGÝL |
| Offered Semester: |
Fall Semesters. |
Course Content
Concepts of quality improvement as developed by Deming, Juran, Imai and others are covered in depth. Concept of achieving company-wide quality control, total quality management, continuous quality improvement are among the topics stressed in this course. Recent developments in quality management theories are studied. Similarities and differences between philosophies, approaches and tools of quality management are pointed out.
