Academic Catalog

ID442 SERVICE DESIGN

Course Code: 1250442
METU Credit (Theoretical-Laboratory hours/week): 3(2-2)
ECTS Credit: 4.0
Department: Industrial Design
Language of Instruction: English
Level of Study: Undergraduate
Course Coordinator: Lecturer ASLI DENÝZ ÖZAKAR KUYUMCUOÐLU
Offered Semester: Fall and Spring Semesters.

Course Content

Introduction to service design definitions, methods, tools and background.Introduction to product service systems and product-service hybrids. Application of the methods and tools introduced to real life projects to gain hands on experience in conducting
a service design project.Review of service design research. Review of case studies from diverse sectors as healthcare, finance, tourism,public and NGOs.