IE545 TOTAL QUALITY MANAGEMENT
| Course Code: |
5680545 |
| METU Credit (Theoretical-Laboratory hours/week): |
3(3-0) |
| ECTS Credit: |
8.0 |
| Department: |
Industrial Engineering |
| Language of Instruction: |
English |
| Level of Study: |
Graduate |
| Course Coordinator: |
Prof.Dr. GÜLSER KÖKSAL |
| Offered Semester: |
Fall or Spring Semesters. |
Course Content
Total quality concept. Total quality management decision. Customer focus. Quality organization. Team formation and problem solving. Policy deployment. Quality through planning. Design and control. Quality standards and award models. Real life applications and cases.
