IE420 SERVICE SYSTEMS
| Course Code: |
5680420 |
| METU Credit (Theoretical-Laboratory hours/week): |
3(3-0) |
| ECTS Credit: |
5.0 |
| Department: |
Industrial Engineering |
| Language of Instruction: |
English |
| Level of Study: |
Undergraduate |
| Course Coordinator: |
Prof.Dr. MUSTAFA MURAT KÖKSALAN |
| Offered Semester: |
Fall or Spring Semesters. |
| Prerequisite: |
Set 1: 5680251
|
| The course set above should be completed before taking
IE420 SERVICE SYSTEMS. |
Course Content
Structure of service producing systems. Basic design and operational concepts in service and process selection, capacity planning, facility planning, work design, aggregate service planning, scheduling, service quality and information systems.
