ID442 SERVICE DESIGN
Course Code: |
1250442 |
METU Credit (Theoretical-Laboratory hours/week): |
3(2-2) |
ECTS Credit: |
5.0 |
Department: |
Industrial Design |
Language of Instruction: |
English |
Level of Study: |
Undergraduate |
Course Coordinator: |
Lecturer ITIR GÜNGÖR BONCUKÇU |
Offered Semester: |
Fall and Spring Semesters. |
Course Content
Introduction to service design definitions. methods. tools. and background. Exploration of product-service systems and product-service hybrids. Application of introduced methods and tools to real-life projects for hands-on experience in conducting a service design project. Review of service design research. Case studies from diverse sectors such as healthcare. finance. tourism. public services. and NGOs.