Academic Catalog

ID442 SERVICE DESIGN

Course Code: 1250442
METU Credit (Theoretical-Laboratory hours/week): 3(2-2)
ECTS Credit: 5.0
Department: Industrial Design
Language of Instruction: English
Level of Study: Undergraduate
Course Coordinator: Lecturer ITIR GÜNGÖR BONCUKÇU
Offered Semester: Fall and Spring Semesters.

Course Content

Introduction to service design definitions. methods. tools. and background. Exploration of product-service systems and product-service hybrids. Application of introduced methods and tools to real-life projects for hands-on experience in conducting a service design project. Review of service design research. Case studies from diverse sectors such as healthcare. finance. tourism. public services. and NGOs.